FAQ
Questions.
Everything worth knowing before your fragrance is composed. If your question isn't here, write to us at hello@prana6.com — we read every message.
About Prana6
Prana6 is a small, founder-led fragrance atelier in California. We don't sell bottles off a shelf — we compose a fragrance for one person at a time, hand-blended in small batches by our perfumers. Your scent is created from your own profile and exists nowhere else in the world. We're a real team, we answer every message, and we'll refine your formula until it feels like you.
We're a registered California company, not a dropshipper and not a storefront reselling someone else's stock. Every bottle is blended here. Here's exactly who we are and how to reach us — by phone, by email, or by post:
Prana6, LLC
106 Glen Ct,
Danville,
CA
94526,
United States
Phone: (415) 779-8192 — Mon–Fri, 9:00 AM – 5:00 PM Pacific
Email: hello@prana6.com
Founded by Paola. If you'd rather speak to a person than fill in a form, call the number above — it reaches us.
Email: hello@prana6.com
A department-store perfume was made for millions of people — the same formula on every shelf, smelling the same on everyone who wears it. Prana6 begins from the opposite place: your scent profile, your preferences, your skin. From there we compose a fragrance that belongs to no one but you.
Fully disclosed ingredients. Hand-blended to order. Made for you specifically — never for a crowd.
Fully disclosed ingredients. Hand-blended to order. Made for you specifically — never for a crowd.
Five ingredient groups — nothing hidden. We believe you should know exactly what lives on your skin:
Alcohol Denat. — the carrier that lets your fragrance atomize and settle cleanly on skin.
Individually selected oils — botanical extracts and select fine fragrance materials, chosen for your profile.
Iso E Super — a safe, widely studied molecule behind that quiet, magnetic quality that makes people lean in.
Ambroxan — a skin-scent amplifier found in some of the world's most admired fragrances.
Tocopherol (Vitamin E) — a gentle antioxidant that protects your fragrance without phthalates, BHT, or synthetic fixatives.
The full list is printed on your bottle. Nothing hidden, nothing abbreviated.
Individually selected oils — botanical extracts and select fine fragrance materials, chosen for your profile.
Iso E Super — a safe, widely studied molecule behind that quiet, magnetic quality that makes people lean in.
Ambroxan — a skin-scent amplifier found in some of the world's most admired fragrances.
Tocopherol (Vitamin E) — a gentle antioxidant that protects your fragrance without phthalates, BHT, or synthetic fixatives.
Because the finest fragrances in the world always have. Materials like Iso E Super and Ambroxan are among the most studied molecules in perfumery — IFRA-compliant, free of the chemicals that earned mass-market scent its reputation, and capable of something no botanical can: making a fragrance feel like it belongs to your skin, rather than sitting on top of it.
"All-natural" is a marketing claim. We'd rather be honest about what's in your bottle, and why, than hide a fine material behind a natural-sounding label.
Transparency, to us, means honest and intentional — not reflexively all-natural. We will always disclose every ingredient. That's the real standard.
Always. No animal-derived ingredients and no animal testing, at any stage of development or production. Our wooden caps are sustainably sourced and our outer packaging is FSC-certified.
Our formulas are free of the most common fragrance irritants — phthalates, parabens, BHT, and synthetic fixatives — and every material we use carries a current IFRA Certificate.
That said, fragrance is made of aromatic molecules, and some can be sensitizing. If you have a known fragrance allergy, the specific allergens in your formula are listed individually on your bottle, so you can check before you wear. Unsure about an ingredient? Write to us before you order and we'll tell you exactly what's in your formula first.
That said, fragrance is made of aromatic molecules, and some can be sensitizing. If you have a known fragrance allergy, the specific allergens in your formula are listed individually on your bottle, so you can check before you wear. Unsure about an ingredient? Write to us before you order and we'll tell you exactly what's in your formula first.
Your formula
Nothing at all. You don't need to know oud from vetiver, or what a top note is. Your scent profile asks about your life — your moods, your memories, the way you want to feel when you walk into a room. We translate that into fragrance. All you bring is honesty.
Never. Your formula is created once, archived in our atelier, and reserved exclusively for you. We don't recycle formulas, offer them to other customers, or keep a catalogue of popular blends. The entire point is that it lives on you — and only you.
Your profile is used solely to create and reorder your fragrance. We don't sell it, share it, or use it for anything else. Ever.
Your profile is used solely to create and reorder your fragrance. We don't sell it, share it, or use it for anything else. Ever.
Yes. Each time you reorder, you can tell us what you loved and what you'd shift — and we refine your formula with you. Some find their scent on the first try; others treat it as an ongoing conversation with their perfumer. Both are exactly right.
Yes. Your formula is saved from the moment you order — reordering is a single click. No quiz, no waiting, no guesswork.
Ordering & shipping
Two numbers, and it's worth knowing both:
We blend and dispatch within 1–2 weeks of your confirmation. Your fragrance is hand-blended to order, then cured before it leaves us.
With transit, expect your bottle in roughly 2–3 weeks total. You'll get tracking by email the moment it ships.
We blend and dispatch within 1–2 weeks of your confirmation. Your fragrance is hand-blended to order, then cured before it leaves us.
With transit, expect your bottle in roughly 2–3 weeks total. You'll get tracking by email the moment it ships.
Curing isn't a delay — it's the craft. A properly rested fragrance smells noticeably more resolved, and we won't release yours until every molecule has settled. The wait is for perfection.
Ordering for an occasion? Place it at least four weeks ahead and you'll have room to spare.
Jour (French for "day") is your daytime formula — brighter and lighter, composed for how your skin behaves in the morning hours.
Nuit (French for "night") is your evening formula — warmer and deeper, built to unfold as the hours pass.
Many wear both. Your profile will guide which to begin with, based on when and how you wear fragrance most.
Nuit (French for "night") is your evening formula — warmer and deeper, built to unfold as the hours pass.
Many wear both. Your profile will guide which to begin with, based on when and how you wear fragrance most.
The easiest way in is a Discovery Sample — your real formula in a 2 mL vial for $25, credited back toward any full bottle when you're ready.
Full sizes: The Essential (15 mL · $85), The Signature (30 mL · $150), and The Collector (50 mL · $225). Every size holds the same bespoke formula — yours alone.
Full sizes: The Essential (15 mL · $85), The Signature (30 mL · $150), and The Collector (50 mL · $225). Every size holds the same bespoke formula — yours alone.
All 50 U.S. states and Washington, D.C. International shipping is coming soon — email hello@prana6.com to be the first to know when it opens.
Your bottle arrives in an outer carton marked with your formula name, hand-blended in small batches for you alone — with a personal formulation note inside, explaining what we composed and why.
The shipping box itself is plain and unbranded. Your fragrance is yours, and what's inside stays between us.
The shipping box itself is plain and unbranded. Your fragrance is yours, and what's inside stays between us.
If something isn't right
Tell us. Every formula is a genuine attempt to get you right — and when it misses, we want to know why. Write to hello@prana6.com within 30 days with what isn't working, and we'll refine and reblend a revised batch at no charge.
One complimentary reformulation per order. We've found the second batch, informed by real wear, is almost always the one that lands.
One complimentary reformulation per order. We've found the second batch, informed by real wear, is almost always the one that lands.
Email hello@prana6.com with a photo within 7 days of delivery and we'll send a replacement immediately — nothing to return. Fragrance bottles are heavier than they look and don't always survive transit. It's rare, but when it happens, we fix it without friction.
In a hurry? Call (415) 779-8192, Mon–Fri, 9:00 AM – 5:00 PM Pacific.
In a hurry? Call (415) 779-8192, Mon–Fri, 9:00 AM – 5:00 PM Pacific.
You have a 24-hour window to cancel before blending begins — email hello@prana6.com as soon as you can and we'll refund in full. Once your formula is underway it can't be cancelled, but if circumstances change, reach out and we'll do our best to help.
Because every Prana6 fragrance is made exclusively for you, we can't accept returns on opened bottles. We recommend beginning with a Discovery Sample if you're unsure, and reaching out before you order with any questions.
But "no returns" doesn't mean "no recourse." If your fragrance isn't right, we will reblend it for you free of charge — see above. And if there's a genuine issue with your order, contact us within 14 days and we'll make it right.
But "no returns" doesn't mean "no recourse." If your fragrance isn't right, we will reblend it for you free of charge — see above. And if there's a genuine issue with your order, contact us within 14 days and we'll make it right.
Privacy
They're used solely to create your fragrance — nothing else. We don't sell your data, we don't share it, and we don't use it for advertising or any third-party purpose. Your profile is stored securely so you can reorder without repeating the quiz.
Yes, always. The full INCI list — including any allergens present above regulatory thresholds — is printed on your bottle and included with your order. Want to review it before it ships? Email us and we'll send it over.
Still have a question?
Write to us or call — a real person answers, and replies land within 24–48 hours.
Prana6, LLC · 106 Glen Ct, Danville, CA 94526
Prana6 Concierge
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Welcome. I am the Prana6 Digital Scent Concierge — here to guide you through our collection, answer questions about ingredients or shipping, or help you find your signature scent.